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- Consultation: advise on application capabilities and help define priorities based on features and functionality desired within time and budget guidelines.
- Strategy: gather requirements and define scope of work to communicate expectations of finished website.
- Creative: provide design solutions to develop user interface.
- Development: apply creative and customize application to fulfill requirements and satisfy e-commerce objectives.
- Implementation: install and configure application and database on web server.
- Documentation: deliver archive of source files and database with instructions and hosting requirements to perform a new installation.
- Maintenance: perform application upgrades and create full filesystem and database backups of live website.